Why Use A Travel Agent?

So, lately one of my top questions from potential clients is “why should I use a travel agent and what is the benefit?”

First of all, I think a lot of people are under the impression that using a travel agent will cost more money than booking direct with a company directly. That is definitely NOT the case! While some agencies will charge a fee, we do not.

Let’s use cruises and cruise lines for example. We have access to the same rates that the cruise lines offer, as well as what other agencies offer. The rate is the rate, is the rate. Cruise lines do not allow discounting. However, we often get special promotions offered by the cruise lines that are just for us. It might be an upgrade special, maybe some on board credit, could be a bottle of wine. A lot of times, these specials are not advertised and they are specific to CruiseOne. Well, there is your first benefit of using a travel agent … sometimes there is a little value added extra that would not be offered by the cruise line.

Another benefit? Well, if you are looking for a cruise, and you know you want a 7 night sailing to the Caribbean we can look at all options and cruise lines for you. If you call a cruise line, you are only going to get information on that one cruise line. We will also work with you to find out what your needs are, what your wants are and what your dream vacation would be like. We will then take that info and match you up with a suitable cruise line. If you are traveling with kids, and want non-stop action, a great family friendly ship with lots to do, I might recommend Royal Caribbean (which by the way has a nursery on board some ships for the little ones!). If you want a relaxing vacation where you could just spend lots of leisurely time doing whatever you want, a more refined experience, I might recommend one of the Celebrity Solstice class ships, or perhaps Princess or Holland America. We will look at everything for you and help determine what the best fit is for your vacation. There is no “one size fits all” here!

However, one of the most important benefits is service. How many times have you called a company to hear an automated service, or someone who sounds like they could really care less that you called? It happens far too often now a days. Just when you thought the days of old fashioned customer service were gone, here we are! We pride ourselves on outstanding customer service that will far exceed any service offered by the cruise line. We will help you from start to finish and any questions in between. Have a question about a port? Give us a call. Having trouble with your online registration … no problem. We will get you through it, even if we do it all for you. If it is 9:00 in the evening and you have a question, give us a call. We can be reached just about any time of any day. We take extreme pride in what we do, and we love to help people plan their dream trip, whether it is a short weekend get-a-way, or a cruise around the world. There is nothing better than hearing from a client upon their return that they had the most incredible time.

And by the way, this doesn’t just go for cruising! This is for any vacation we plan with you: cruise, land, amusement park, wherever your dreams may take you.

So, what are you waiting for? Give CruiseOne Freer & Associates a call today and let’s get started planning your next trip! You can reach us toll free at 888-882-5793 on the web at www.kfreer.cruiseone.com or by email at kfreer@cruiseone.com

We can’t wait to hear from you!